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Community health: measurements and targets

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Online community health is a geeky passion of mine. How do you define it, or measure it? How can that data assist you to run a better online community? However, I keep running into a desire to establish a baseline, set goals, and ‘move the needle’ in some way to improve that rating. I think that can be a dangerous approach. Don’t get me wrong: targets are helpful things to have...

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